Derek Lin - Product Manager
Product Manager turning complex workflows into products teams can scale.
I’ve spent the past four years untangling healthcare workflows, building operational products, and introducing automation and AI into systems used by frontline teams.
How I think
A working model for finding the problem beneath the request.
This way of thinking came from working inside complex operational systems, where the request on the surface rarely captured the full problem underneath. I use it to connect the lived workflow, the system behavior, the available evidence, and the decision in front of the team.
Get inside the work
I map the official process, then look for the handoffs, exceptions, and workarounds it leaves out. When shadowing is not enough, I learn the job by doing it.
Separate the request from the problem
A feature request is evidence, not the answer. I keep widening the frame until the visible symptom, underlying constraint, and actual user need are distinct.
Make the tradeoff explicit
I turn competing perspectives into a recommendation: what it enables, what it costs, what must be true, and what the team is deliberately leaving for later.
Let evidence change the model
A target is not a baseline, and launch is not the end. I use outcomes, operator feedback, and edge cases to revise the product and the assumptions behind it.
Working with me
A point of view teams can examine and improve.
I translate across operations, engineering, data, leadership, and external partners without flattening the differences that matter.
I show the evidence behind it, the tradeoffs it creates, and the conditions that would change my mind.
I use AI where interpretation and scale justify it, and simpler automation where a deterministic system is the better product decision.
I document why it was made, watch how it behaves in the real workflow, and treat maintenance and edge cases as product work.
Contact
Let's talk about the product problems your team is navigating.
Bay Area based. Open to Product Manager roles focused on complex workflows, enterprise platforms, healthcare technology, and AI-enabled operations.